Right of withdrawal
For an eligible online service purchase, you normally have 14 days from the agreement date to withdraw without giving a reason. Exceptions can apply to digital content or a service begun at your express request.
WITHDRAWAL & CANCELLATION
Use this page to withdraw from an online purchase, stop a future renewal, make a privacy request or ask for help.
Last updated 21 August 2026A SIMPLE DISTINCTION
For an eligible online service purchase, you normally have 14 days from the agreement date to withdraw without giving a reason. Exceptions can apply to digital content or a service begun at your express request.
Cancellation stops the next automatic renewal. Unless the law or your offer says otherwise, access continues until the end of the period already paid for.
Current preview: paid subscriptions are not live and no payment is being taken. The function is already in place so it is ready before billing begins.
Read the complete cancellation and withdrawal terms or see how request information is handled in our Privacy Policy.